SMS Terms of Service

These SMS Terms of Service govern the text message program operated by Keystone Chimney Repair LLC. By opting in you agree to these terms.

Program Description

By opting into SMS communications from Keystone Chimney Repair through our website, contact forms, or other methods, you agree to receive text messages related to our services.

These messages may include:

• Appointment scheduling
• Appointment reminders
• Estimate notifications
• Project updates
• Customer support
• Billing notifications
• Follow-up messages

How You Opt In

You may opt in by ticking the SMS consent box on a form on our website, by giving us your mobile number and agreeing verbally or in writing to be texted, or by texting us first. We keep a record of when and how consent was given.

Consent to receive text messages is not a condition of purchase. Consent is not required to purchase any goods or services. You can work with us and simply ask us to call or email you instead.

Message Frequency

Message frequency may vary. Frequency depends on your activity with us, such as booking an appointment, receiving an estimate, or having work scheduled.

Cost

Message and data rates may apply. We do not charge for the messages, but your mobile carrier may charge you according to your plan. Contact your carrier for details about your plan.

How to Opt Out

Reply STOP at any time to unsubscribe. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. We will send one final message confirming that you have been unsubscribed, and after that you will receive no further texts from this program unless you opt in again.

You may also ask us to stop by calling or emailing us using the details below.

How to Get Help

Reply HELP for assistance, or contact us directly by phone or email using the details below.

Carriers and Delivery

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier, your device, and your coverage, and we cannot guarantee that every message will arrive. Do not rely on text messages for urgent or emergency communication. If you have an urgent safety concern about your chimney, call us.

Age Requirement

You must be at least 18 years old and the account holder of, or authorized to use, the mobile number you provide.

Changes to Your Number

Tell us if your mobile number changes or is reassigned so we do not text someone who never consented.

Privacy

Mobile opt-in data and consent are never shared, sold, or rented to third parties or affiliates for marketing purposes. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

How we handle the rest of your information is explained in our Privacy Policy.

Changes to These Terms

We may update these SMS Terms. The effective date at the top of this page shows when they last changed.

Contact Us

For any question about this page, to exercise a privacy right, or to raise a concern, reach us at:

Keystone Chimney Repair LLC
Pittsburgh, Pennsylvania
Email: keystonechimneyrepair@gmail.com
Phone: (412) 202-3755 or (412) 202-3563
Website: keystonechimneys.com

We respond to privacy requests within 45 days as required under applicable state law. If we need more time, we will tell you why and how much longer we need.